Shire Horse Your Kimberly saddles are excellent! The horse in the picture is our Shire stallion with one of your Kimberly saddles. Those kneepads really keep you seated when you get slammed around! I never would have believed how secure these saddles keep you until I had experienced it. Thanks! A satisfied customer Lori G.

I wanted to say how much I've enjoyed the Kimberly Poley I purchased from you. I also have the matching lightweight halter/bridle, which is very handy for tying up when we stop for food. I get many compliments on how nice he looks in his tack.

My Morab is 22 years old and we do quite a bit of trail riding. Until I got my Australian tack the limit was around 2 hours and we were whupped. We recently went on a 7 hour color tour ride thru lakes, rivers, hills ect.. I was the only one not sore, and Magic was still cantering in the last hour :o)

This saddle has really extended our riding years together. No one believes my horse is "so old" and I believe the saddle has alot to do with his stamina. The comfort for both of us is outstanding. When I visit in December I intend to check out your endurance saddles, to purchase for next year when we do the Michigan Shore to Shore trail ride.

Thanks for your outstanding service, quality, & value!

Theresa J.
Ludington, M

Dear Down Under:

I rode in an Aussie saddle briefly many years ago. The comfort was unforgettable. So, when I recently purchased a new mare for trail riding I decided to change to an Aussie saddle. I knew nothing about them but got very quick responses to every e-mail question I sent to you. I ordered a Kimberley Superior Poley and my mare and I LOVE it! It came four days before I was expecting it. The first ride in it was a four hour trail ride and we both were happy and comfortable the whole time. My trail riding friends were all very curious. You'll probably be getting a rash of orders from North Carolina soon.

Thank you all very much for the great products and service.

Anna N.
North Carolina

Dear Down Under Saddle Supply:

I recently ordered a Kimberley Lite Rider saddle from you guys. Yesterday I received my next order - bridle, saddle cover, bit , saddle bag...wanted to let you know about my experience.

I have never owned an Australian saddle, didn't know much. Your website is extremely informative and helpful. I also called in and spoke to a female service representative who assisted me with sizing, info about Australian saddles etc. She was excellent! Ordered the saddle, received the saddle, called in again to ask questions...once again, the gentleman was excellent to work with...very helpful and informative.

Your internet site, sales, and service gets a gold star from me. I will definitely order more items in the future and recommend you to my friends. Thank you for proving that there are still companies that understand that people return to purchase because of great customer service backing the great products.

By the way, my Australian saddle is my FAVORITE!!!! Thinking about selling the others that I currently own.

Your very pleased customer,

Victoria R.
Lafayette, Louisiana

Hi Mike and Jan:

I just wanted you to know I love my new saddle! I received it before the expected date, and delivery was wonderful. I took my first ride tonight and I was so excited. It is like riding in an easy chair. My horse seemed more comfortable too. She spooked once and I didn't even move, I felt safe and secure in my Kimberley Poley.

I was riding in an old Western saddle and she began getting pinched in the back. My mare is only six and has many trail years left. That is why I looked into your company. My horse is gaited and this saddle is great. The breast collar frees up her shoulders. Plus the saddle gives her the freedom to move.

The video that was included helped a lot, as I have never used an Aussie girth. Thank you for fitting the saddle to my horse. The best part is the service I received, you answered all of my questions. It is nice to know that you are there to correct any problem and answer questions. Next time I am going through Colorado, I will be sure to drop in. There is an Aussie difference!

Thanks again from Nevada,
Natasha

Dear Down Under:

...I wanted to say thank you - I have ordered from Down Under Saddle Supply a number of times and would like to say the customer service is the best. I always receive my items very quickly (usually before the estimated delivery date) and if you need to call me about something, the representative is always very nice and helpful. I have bought all of my Australian tack from you, and will continue to do so. Again, thank you.

Yvonne P.
Mississippi

Mike and Jan:

I was in Denver last week on vacation and made a point of stopping into your store to check into Australian tack. I was helped by Scott who was absolutely FANTASTIC. He was patient and extremely knowledgeable, answering every question I could muster....

I seldom write to businesses, but Scott's level of service was so exemplary that I felt compelled to write. Keep up the good work!

Michael G.
Wharton, TX

Dear Down Under:

I just wanted to write a note of thanks to your staff for my recent purchase of a Syd Hill Bushmaster Poley saddle. I have been using it trail-riding and working cattle up to this point. It has been great with comfort and fit for both my Spanish Mustang and me. I can tell my horse like the lighter weight versus the traditional heavy western saddle. The fit to my horse has been great as evident with an even pattern on a wet saddle blanket and greater freer movement.

I used it rounding up cattle at a recent branding and the cowboys sure wanted to know what type of funky saddle I was riding. I will be endurance riding with it this year and have put in some long rides to see how it works and feels on my knees...

Thanks again for help and assistance with this saddle. I will enjoy it as much as my horse!

Renee R.
Whitewood, SD

Dear Down Under:

.....And for anyone out there toying with the idea of switching to an Aussie - I gotta say, "GO FOR IT- but only with Down Under!!!". I can't say you're the only reputable Aussie dealer out there - I don't know the others, but I DO know Down Under. If you guys can make me and MY mare happy in a saddle (I was almost as picky as my mare about my comfort and security in the saddle!), you can make ANY horse and rider happy!

Thank you, Down Under, for WONDERFUL products, and equally as wonderful service from your INCREDIBLE staff!

Donna B.

Dear Mike and Jan:

On August 20 this year I bought a saddle from your company and I couldn't be happier. It took some adjustment and a change of stirrups along with a little change in riding style, but I have made the adjustment. In fact, I rode the saddle while wrangling buffalo in the annual Custer State Park Buffalo Roundup. This is a ride that at times looks like it comes right out of "The Man from Snowy River". We herd some 1,500 head of buffalo at a pace that at times equals the speed on the track at Churchhill Downs. But here we ride over rocks, dodge prairie dog holes and make quick movements as the buffalo challenge the wranglers.

The Down Under saddle performed admirably. I've had trouble keeping a saddle on Sammy, but have no problems now, and he seems to like the fit.

Thank you for your advice and help when I purchased the saddle. You have acquired a loyal and long-time customer.

Janeen M.
Custer, SD

p.s. I have included a picture of Sammy, with Down Under Saddle, as we prepare for the first day of the buffalo roundup. We are in the beautiful Black Hills of South Dakota at Custer State Park.

Dear Down Under:

Hi, I just wanted to add to your testimonials. I just received my new Kimberley Stock saddle today - what did you do, Fedex it? I didn't expect it until next week! Anyway, I am SO pleased. It is exactly what I wanted. The workmanship and quality are very apparent, and the leather is excellent; brass fittings, stirrups, girths, everything... I will most definitely recommend your company to anyone I know looking for a quality product!

Terri D.
Louisiana

Dear Down Under Saddle Supply:

I just wanted to drop a note to let you know that I appreciate the customer service that I received when I recently ordered a saddle from your company. Customer service is so important and so extremely rare to find these days. I have been riding a western saddle since I was old enough to sit on one and quite frankly I never have enjoyed it. I recently purchased your Kimberley Poley saddle as I wanted something that felt more natural. I am very pleased with my saddle, and my horse is as well!

Janina W.
Mayer, AZ

Dear Down Under:

I just wanted to say thank you once again for my Kimberley Series Stock Saddle. I had it out on the trails and it is just an amazing ride. My Thoroughbred has his withers, it fits him great and I truly love my Aussie saddle...

Michelle Q
Wilmingon, DE

Dear Down Under Staff:

I would like to publicly thank Jan ( who I purchased my saddle from) and Tim (who solved a pad problem I had). These folks really know their saddles and how to fit any horse. After breaking in the new saddle I took it and my horse to Gunnison, CO and rode some high country for two weeks. I love this saddle! And so does my horse. I've ridden Western and McClellan and nothing comes close for horse comfort and rider comfort too...

Michael B.
Madison, Indiana

Dear Mike and Jan:

....Dealing with your company has been one of the best things I have done and I have spread the word to others in the horse world. A good friend of mine is a trainer and has asked for your phone number so she can spread the word when asked for her opinion on saddles. Everyone at my barn is just as impressed as I am with the assistance and care I have received. Thank you so much . I would not think of buying a saddle anywhere else!

Thank you,

Debbie
Michigan

Dear Down Under,

The chestnut mare in the picture is Cheyanne. The Western saddles I had pinched her withers so I bought her the Kimberley Trailmaster. The saddle fits her Quarter Horse build great and the saddle is super comfortable for the rider. My husband had a cheap mail order copy at one time and hated it, so he was very skeptical when I told him I was buying a Kimberley Aussie saddle for him and the horse. After riding your Kimberley Trailmaster saddle only one time, he totally loved it!

The Palomino Paint gelding is Stetson. He is my best friend's first horse. When she wanted to buy a saddle, I urged her to look at my Kimberley Poley. I told her I knew the quality of saddles your company offers would be much better than anything else she was looking at because you knew Aussie saddles and those other mail order catalog Companies didn't. She bought the saddle and has been thrilled with it ever since. When we talk to other horse people, they always ask, "Do you ride English or Western? "We proudly tell them all our tack is Aussie and we wouldn't have it any other way".

To everyone at Down Under:

I received my repaired saddle yesterday, properly repaired and in good condition, as promised. Thank you for handling my request so promptly. In my profession, I deal with a lot of vendors and suppliers via phone or e-mail, and sometimes have been frustrated with the level of service I receive. However, your company has been a real pleasue to deal with, from excellent recommendations in my tack purchase to prompt service when I needed a repair, your staff has been wonderful.

It is hard to do business halfway across the country, and feel like you have "personal service". I am happy to say that yo have continued to provide a personal feel, and I would be pleased to recommend Down Under to anyone!

Jennifer J., V.M.D.
Pennsylvania

Endurance Rider, English Style....

I just wanted to say Thank-You for helping me find a great saddle for my endurance horse. We've done pretty good so far in it, and the best part is NO sore back or rubs - yippie! We are going to Tevis in 3 weeks for the 100 mile ride from South Tahoe to Auburn, and I know that my prior saddle wouldn't ave held up to that challenge!

Thanks again for offering a great saddle at such a reasonable price. I'm definitely buying all my saddles from your company from now on. Also, a huge thanks to Lance for his help with the wither trace and for answering my saddle questions. You all are wonderful!

Renee and Nyte F.
Happy Trails!