All new saddles sold by Down Under Saddle Supply are covered by the following product warranties. The warranty covers the saddle tree against breakage under normal riding conditions to the original purchaser for the following periods: Kimberley Saddlery Synthetic saddles - 2 years, Kimberley leather saddles - 5 years, Down Under Saddlery saddles - 10 years, and The Australian Stock Saddle Company saddles - 10 years. Toowoomba saddles are covered by a 10 year tree manufacturer's warranty issued by Toowoomba Saddlery.
The above warranty does not cover any other part of the saddle including the saddle horn, kneepads, stirrup bars, crupper bar, stitching and decorative trim, it only covers the saddle tree itself. The saddle tree is the most integral part of the saddle; it is the frame upon which the saddle is built. All shipping charges incurred under the warranty are the responsibility of the purchaser.
Important Information: THE COMPANY DOES NOT WARRANT ANY PRODUCT WHICH IS OR HAS BEEN THE SUBJECT OF MISUSE, NEGLIGENCE, ACCIDENT, REPAIR, OR ALTERATION WHICH, IN THE JUDGMENT OF THE COMPANY, AFFECTS THE PRODUCT'S STABILITY OR RELIABILITY. ANY AND ALL WARRANTIES OR GUARANTIES SHALL IMMEDIATELY CEASE AND TERMINATE AS TO ANY PRODUCTS OR PARTS THEREOF WHICH ARE ALTERED OR MODIFIED.
THE WARRANTIES REFERRED TO ABOVE SHALL BE THE SOLE AND EXCLUSIVE WARRANTIES. THERE SHALL BE NO OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER OBLIGATION ON THE PART OF THE COMPANY.
IN NO EVENT SHALL THE WARRANTIES OF THE COMPANY REQUIRE MORE FROM THE COMPANY THAN THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS WHICH ARE FOUND TO BE DEFECTIVE WITHIN THE EFFECTIVE PERIOD OF THE WARRANTY. THE COMPANY SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES.
A Safety tip from Down Under Saddle Supply: Horse riding can be extremely enjoyable, but also dangerous. We recommend that you carefully check all equipment before riding. If in doubt, replace immediately. It is essential to maintain your saddle and tack regularly using our recommended oils and waxes. Check all stitching, stirrup leathers, stirrups, overgirth, girths, billet straps and all tack items each time before riding. We also suggest an approved safety helmet and safety vest be worn at all times when riding.